Effective Date: 29 September 2025

Introduction

This Cookie Policy explains how Caledonian Air Limited (“we”, “us” or “our”) uses cookies and similar tracking technologies on our website. By using or accessing our website you agree to the use of cookies as described in this policy.

What are Cookies?

Cookies are small text files placed on your device (computer, tablet or mobile) when you visit websites. They are widely used to make websites work or work more efficiently, as well as to provide information to the site owners.

Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for enabling core site functionality such as navigation, security and access to protected areas of the site. Without them the website may not perform as expected.
• Performance & Analytics Cookies: These collect anonymous information about how visitors use the site (pages visited, time spent, error messages) so we can improve the user experience. They do not identify individual users.
• Functional Cookies: These allow the website to remember choices you make (such as language or region) and provide enhanced, personalized features.
• Targeting / Advertising Cookies: These may be used to deliver content or adverts relevant to your interests. They might be set by third-party advertising networks and can track your browsing across other sites.

Third-Party Cookies

We may allow third parties (for example analytics or advertisement providers) to set cookies on our site. These third parties have their own privacy and cookie policies, and we recommend you review those policies for more information on how they use cookies.

How We Use Cookies

Cookies help us:

• Remember your preferences and settings
• Understand how the website is used so we can improve it
• Deliver relevant content and offers
• Provide secure access to parts of the website

Cookie Consent

On your first visit to the website we will display a cookie banner asking for your consent to use non-essential cookies (e.g. analytics, targeting). You may accept all cookies, decline non-essential cookies, or manage your preferences via the cookie settings control if provided.

Managing Cookies

You can manage or withdraw consent at any time by changing your browser settings to refuse or delete cookies. Each browser provides different controls — typically found in the “options” or “preferences” menu. Disabling cookies may affect the functionality of this site.

Useful links for managing cookies in major browsers:

• Google Chrome — Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox — Options > Privacy & Security > Cookies and Site Data
• Microsoft Edge — Settings > Cookies and site permissions
• Safari — Preferences > Privacy > Manage Website Data

Cookie Retention

Cookies may be session-based (deleted when you close your browser) or persistent (remain for a set period). Specific retention periods depend on the individual cookie and the service provider. Where applicable, details on retention are provided in the cookie banner or a cookie table on this page.

Children

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us and we will take appropriate action.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be effective when the updated policy is posted on this page with a revised effective date.

Contact Us

If you have any questions about this Cookie Policy or wish to exercise your cookie/data rights, please contact us:

Caledonian Air Limited
St Andrews Works, Bonnyhill Road, Stirlingshire, FK4 2EJ
Phone: 01324 812122
Email: info@caledonianair.com