Effective Date: 29 September 2025. Caledonian Air Limited is committed to protecting the privacy and security of your personal data. This GDPR Compliance Statement explains how we collect, use, store, and safeguard your information in line with the UK General Data Protection Regulation (GDPR).

Data We Collect

We may collect personal information such as your name, company name, phone number, email address, and billing details when you enquire about our products, request a quotation, enter into a contract, or subscribe to our updates.

How We Use Your Data

Your personal data is used to provide our services, process quotations and contracts, maintain customer relationships, communicate updates, and comply with legal obligations. We never sell or share your data with third parties for marketing purposes.

Lawful Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Consent (for marketing communications)

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer required, it will be securely deleted.

Your Rights

Under GDPR, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure (“right to be forgotten”)
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time (where applicable)

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Access to data is strictly limited to employees and contractors who require it to perform their duties.

Third-Party Processors

We may use trusted third-party service providers (such as IT support, hosting, and payment processors) who act as data processors. These providers are contractually bound to handle your data securely and in compliance with GDPR.

International Transfers

If personal data is transferred outside the UK or EEA, we ensure that appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place to protect your rights.

Contact Us

If you have any questions about this GDPR Compliance Statement or wish to exercise your rights, please contact us at:
Caledonian Air Limited
Phone: 01324 812122
Email: info@caledonianair.com

Supervisory Authority

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have been infringed.